Aetna WorkAbility app for iPhone and iPad
Aetna WorkAbility® (formerly Aetna Mobile), makes it easier to manage your work leave and disability benefits.
CLAIMS AND PAYMENT TRACKING
Once you sign in with user name and password, you’ll be able to:
+ File a new claim or work leave
+ View recent activity
+ Check status and details of your claims and leaves
+ Check whether a benefit payment has been issued
+ Add time to a work leave and check your leave balance
+ Notify us of your return to work
ABOUT AETNA
Aetna is one of the nations leading diversified health care benefits companies, serving more than 35 million people with information and resources to help them make better informed decisions about their health care. See Aetna.com for more information.
REQUIREMENTS
Aetna WorkAbility is compatible with iPhone® digital devices.
Pros and cons of Aetna WorkAbility app for iPhone and iPad
Aetna WorkAbility app good for
After reading the reviews here, I was shocked to find it functionally sound. My only complaint thus far is the aesthetic of the app. Sheesh. It is ugly to look at. I agree with the other comments regarding the apparent abandonment of this app by Aetna. After using the MyCigna app last year, this was definitely a step down.
The majority of reviews I read slammed this app, saying among other things that the app wont display their insurance card, and they complained that the company wont send them an ID card for their wallet. I disagree with both of those things; the app easily displayed the card, and the company provided me with a plastic ID card to go in my wallet. So far, everything in the app has worked for me.
Some bad moments
Thats only possible when the app works. Im sitting at a drs office now and cant pull my card for them. Lets hope I dont get billed since Aetna wouldnt send me a literal ID card. Thanks for nothing
For the billions Aetna rakes in every year, youd think they could hire someone to design a better app and web site? Searching for providers is time consuming and almost always never works. Same thing for looking up medication prices. Just plain garbage!
It wont remember login details. I have to login EVERY time I use the app??? Very mobile unfriendly. And if my family members need to use it, why should I need to give them my credentials. I should just be able to set it up and forget about it.
Please remember my credentials. Touch ID support would be awesome. At least remember my username.
Often links are unresponsive and do nothing. Often sluggish.
Pretty outdated look and feel.
Current claims seems arbitrary.
It is becoming clear that Aetna has abandoned this app. This app is only in the App Store so that Aetna management can pretend they have a mobile strategy without the expense of actually having one. If this app were maintained it would have incorporated iOS 8 TouchID authentication from 2 years ago and it would have been optimized for iPhone 6/6+. At the very minimum it would allow you to copy and paste a password. At this point I doubt my review even matters. Aetna clearly doesnt care.
For me, this app is worthless. I cant even access my ID cards without it crashing or freezing.
